The Business Development Processing Center is the heart of a dealership. This department is the informational hub for all the dealership’s opportunities and customers. Supercharge your advertising dollars and track their effectiveness with a professionally installed Business Development Processing Center.

There are several phases to implementing and installing a Business Development Processing Center.

• In the first phase we evaluate the store’s processes and procedures when it comes to incoming and outgoing sales calls.
  
  
• The second phase is to take this information and develop an action plan that will accomplish your dealership’s objectives.
  
  
• During the third phase we deliver the strategy, tools and training to achieve your dealerships objectives.
  
  
• The fourth phase is the evaluation/instructional visit which is designed to improve upon the areas that are not accomplishing your dealerships objectives.

When we have accomplished these initial objectives, we then review the other areas of Business Development Processing Center.

Here is a list of those areas:

• Retail Renewal Calls
• Lease Renewal Calls
• Marketing Surveys
• Time to Service Calls
• Service Time to Trade Calls

Once you have installed a professional Business Development Process Center, you will see an increase in opportunities through utilizing the phone.