Perhaps the biggest opportunity of all…Top Performing Employees! This intense one-day course teaches the dealership manager how to build a stable team of top performing employees. We will teach them how to control employee turnover by accurately identifying the right candidates, where to find them, how to perform an interview, how to select the “best of the best” and how to retain their top performers with simple coaching and development tactics.

Utilizing your current Dealer website, Hiring Winners establishes a controllable Hiring process and helps attract and identify Top Performing Candidates and can eliminate the need for expensive Newspaper
Employment ads. A suite of web-based tools (Effective Interviewing techniques, Automated Screening and Psychometric Profiling), documented processes and hands-on training to develop and retain a winning team.

This is an “In-Dealership” consultation designed to immediately improve the “team building” abilities of the dealership. Working with the Dealership Management team, the “Hiring Winners Consultations” provide the soft skill training and processes to immediately improve your ability to attract and retain top performing employees.

Customer Process Review (CPR) is tailored to the needs and goals of each deal-ership. A CPR consultant will observe, investigate, and analyze specific processes within the dealership. The CPR consultation will result in a detailed presentation to the management team of a summary of findings and written processes to improve Sales and Service operat-ing efficiencies and effectiveness. And, ultimately improve Customer Retention in your dealership.