Most sales people want more closes and objection handling skills, however when you visit with the customers you find something very revealing. Most of the issues began at the greeting or during the interview process or a lack of an interview. This workshop will equip the sales staff with the knowledge and skills they need to get the selling process started in the right direction, teach them the secrets to selling the interview and how to get a commitment to the sales process up-front 70% of the time. By learning to master the first stage sales people will be more successful in getting more cars sold because they will have the information they need to sell.
 

Key Focus:
• Learn how the today’s customers’ buying process impacts how we approach our sales process
• Discover the customers’ real expectations
• Professional greetings to engage your customer quickly
• How to sell the interview and your sales process
• Targeted “open-ended” questioning skills
• Listening Skills
• Interviewing Tools
 

	Sales Staff
	Sales Managers