Do you see a lot of one line repair orders? Selling service with integrity is a responsibility but many advisors don’t see themselves as salespeople. What does it take to develop the skill sets necessary to enhance an advisor’s performance?

The Customer Centered Service Selling Workshop provides the skills necessary to:

• Effectively train advisors when it’s the right time to take the order and when it time to sell
• Understand what selling with integrity is all about
• Master the three Prime Opportunities to Sell
• Master the multi-point inspection as a sales tool
• Reduce one line repair orders
• Improve time management for effective service sales
  
  

The goal of this class is for participants to return to their dealership with the knowledge and skills to:

• Understand what selling means
• Know how the service sales process impacts customer buying decisions
• Be able to perform the basic selling skills using the “Service Consultant Process

There is a difference between order-taking and selling and participants leave this class with a clear understanding of how to increase sales, customer satisfaction and customer retention.  Don’t wait any longer…sign up for Customer Centered Service Selling today!